service design

18.12.2024

Welcome aboard: transforming employee onboarding with service design

In today’s competitive business environment, employee onboarding is more than just a procedural necessity —…

Lue lisää
01.08.2024

Understanding the Customer Needs and Expectations

Service design is an approach that emphasizes understanding users’ needs, dreams, and desires through empathy,…

Lue lisää
19.06.2024

How to Elevate Sales and Customer Experience in Beauty Salon’s New Web Store

Consumers operate independently in the world of online shopping. Placing emphasis upon a web store’s…

Lue lisää
17.06.2024

Design Thinking: Transforming Leadership and Creating Customer Value

How can organizations innovate and enhance customer satisfaction? Discover the power of design thinking as…

Lue lisää
11.06.2024

DesignOps guides designer growth

The DesignOps (abbreviation for design operations) framework is a relatively new topic among design professionals….

Lue lisää
25.04.2024

Security in code development enhanced by service design

When implementing software composition analysis (SCA) into the secure software development testing process, the leveraging…

Lue lisää
Using Service Design methods to improve Discovery process in an e-Learning business
29.12.2023

Using service design methods to improve discovery process in an e-learning business

The steady rise in the number of students, courses, trainers, and service providers in the…

Lue lisää
19.12.2023

Creating a multilingual local news service for the foreign population in the Turku region

In a world where information is at our fingertips, imagine being unable to access basic…

Lue lisää
19.12.2023

The power of service design in online coaching

Master’s degree student in Service Design Sofia Koralli explored in the thesis the role of…

Lue lisää
30.06.2023

Using service design to improve the face-to-face fundraising process

Human connections and cooperation are the cornerstones of all societies on the planet. Through connections…

Lue lisää
29.06.2023

Yes, And Co-Creating Value

Service Design master’s thesis consists of the studies of the potential of a Yes, And mindset and…

Lue lisää
19.06.2023

Enhancing Remote Work Experience

Remote work experience and its different related aspects have been explored in the Master’s thesis…

Lue lisää
Lataa lisää