19.06.2023
How to attract and hold user attention? – case study on improving customer online experience
Users’ attention spans are narrowing. People have more things to focus on but often focus…
Users’ attention spans are narrowing. People have more things to focus on but often focus…
The global service sector is becoming increasingly competitive, and companies are continually looking for new…
Customers are expecting service more in digital channels, especially during Covid-19 pandemic. Just like any…
Artikkelin pohjana olevassa opinnäytetyössä kehitettiin käyttäjäpersoonia ison kansainvälisen yrityksen IT-palveluille työntekijäkokemuksen parantamiseksi. Yrityksen liiketoimintayksiköiden tarpeet…
The city of Turku aims to increase the number of people using walking for transportation…